The Office Manager provides high quality office management including administrative and technology management, front office duties, operational support for in-office and remote work, and assistance for events, legal work and other projects. This position helps create a welcoming and organized office environment for visitors and community members, while ensuring staff have the support needed to work productively.

NMCLP is a nationally recognized nonprofit law firm that engages in systemic advocacy and impact litigation to advance the health, economic, and educational wellbeing of New Mexico’s families. We partner with communities across New Mexico, including immigrant and Native American communities, to provide advocacy and representation through the courts, the legislature and administrative agencies, community education, and media.  NMCLP prioritizes education, housing, food and health justice, public benefits and workers’ rights, among other issues.  To learn more about NMCLP, please visit our website at www.nmpovertylaw.org.

Major Areas of Accountability

• Ensure smooth functioning of the office environment and administrative processes
• Liaise with community to respond to enquiries and document community contact
• Manage and assist with logistics of special meetings, trainings and events
• Support operations team with personnel and financial functions
• Administrative support to program teams as needed

Responsibilities

Office operations and environment

• Each day, ensure the building – inside and out – is a safe, clean, and welcoming space for staff and visitors, both in appearance and functionally, regardless of the number of staff or visitors present on any given day.
• Coordinate the set up and functioning of computers and IT system for in-office and remote work and work with IT consultants to troubleshoot issues.
• Manage and maintain office equipment and inventory of supplies, including phone system, internet, copiers and computers, security system, and other equipment.
• Coordinate all vendors and contractors for office and building maintenance.
• Provide recommendations on office improvements to enhance operations, including collecting and analyzing competitive bids and products. 
• Support staff with using and troubleshooting equipment remotely and in-office.
• Support other building-related special projects. 

Community and front office engagement

• Greet visitors and serve as a host for guests and meeting attendees who come to the building.
• Answer and return phone calls and email inquiries. 
• Direct callers to the appropriate staff member and/or to community resources.
• Maintain an up-to-date list of legal referrals and other social services resources.
• Accurately record contacts in database.
• Recommend process improvements for interactions with community.

Administrative Support

• Support in organizing and maintaining Operations Team and Administration and Management files, including hard copies of documents when required.
• Sort and distribute mail and occasionally assist with mailings. 
• Record notes of all board, staff and other organizational meetings
• Assist program teams as needed with administrative and filing tasks. 
• Provide time sensitive administrative support to staff.

Manage and assist with meetings, events, and logistics

• Organize office-wide events, employee meetings and social gatherings, and maintain and schedule events on the staff calendar.
• Manage logistics of board meetings, conferences/trainings, special meetings, and retreats.
• Assist staff with scheduling and event logistics for program or fundraising events, special projects or travel.
• Provide administrative support to program teams as needed in special projects or day to day work.

Personnel and financial functions support

• Maintain and monitor all services billed to the Office Manager credit card.
• Assist with certain auditor-approved financial controls for approving invoices, making deposits, maintaining petty cash accounts, etc.
• Assist with advertising for and recruitment of new staff.
• Manage administrative changes during staff transitions and orientation of new staff, including setting up workspaces and training staff on administrative processes.
• Provide quality assurance on vendors, softwares, and performance completion.

The Office Manager is directly responsible to the People & Operations Director.  The typical salary range for this position is $49,845-65,000, commensurate with experience. 

Required Qualifications

• In office presence approximately 90% of work hours.  Comfort working independently in a quiet office, including periods with minimal or no other staff present. 
• Strong commitment to advancing economic, social, and racial justice.
• Excellent organization skills.
• Experience with maintaining and keeping office equipment, computer systems, and building appliances and equipment in good working order and condition.
• Ability to plan and coordinate events.
• Very attentive to detail.
• Effective communications skills.
• Proficiency using common office technology and software (eg. word processing, databases, Google suite, Zoom, and online platforms) and the ability and willingness to learn new systems. 
• Fluent in spoken Spanish. 
• Ability to work autonomously and in a team environment. 
• Use of an automobile and a driver’s license.
• Willingness to make a two-year commitment to organization.

Things to know about the job: 

• Position is full-time, 40 hours per week.  However, the organization may consider a regular part-time arrangement of 32 hours per week or more, subject to operational needs.
• Position is based in Albuquerque, NM and requires approximately 90% of work hours physically in the office, with the remaining percentage as remote work. 
• We are an equal opportunity employer committed to a healthy, collaborative, and inclusive work environment for a diverse staff. We strongly encourage applications from Black, Native, and indigenous people, people of color, immigrants, LGBTQ+, and New Mexicans and individuals of multiple backgrounds and identities.
• We offer a competitive salary and a healthy benefits package: paid vacation, sick, and other leave (13 holidays including Juneteenth, Indigenous People’s Day and your birthday), paid parental leave, 401k retirement plan, and opportunities for professional development.
• Not sure if you meet all of the qualifications listed?  We recognize that no one person will. If you are interested in this job, we encourage you to apply in confidence by emailing a resume and cover letter that describes what interests you about the mission of NMCLP to contact@nmpovertylaw.org.  Position will be open until filled, with first consideration given to applications received by close of business on April 2, 2026.